FREQUENTLY ASKED QUESTIONS
About Us
Who is Lamad Motors?
Lamad Motors is Kenya's leading car dealership, offering a wide range of automotive services including car sales, car buying, financing, insurance, car evaluation, and vehicle tracking. Our mission is to provide a seamless, customer-focused experience for both buyers and sellers in Kenya and around the world. Read more about Lamad Motors and our commitment to excellence.
What services does Lamad Motors provide?
Lamad Motors offers a comprehensive suite of services that includes buying new and used cars, selling your car through our marketplace, flexible financing options, car insurance, and vehicle tracking. We also offer car Evaluations to help you understand the value of your vehicle.
Why should I choose Lamad Motors?
At Lamad Motors, we pride ourselves on being a trusted and reliable dealership. We provide a vast selection of cars, transparent pricing, flexible financing options, and unmatched customer service. Whether you’re buying, selling, or seeking other automotive services, our team is dedicated to making the process smooth and efficient.
How long has Lamad Motors been in business?
Lamad Motors has been serving the Kenyan automotive market for over a decade. During this time, we have grown into a premier dealership known for reliability, customer service, and a wide array of vehicle offerings. Our experience and dedication to excellence make us the go-to dealership for car buyers and sellers.
Where is Lamad Motors located?
Lamad Motors is conveniently located at Kiambu Rd, Nairobi, Kenya. You can visit our dealership to explore our car listings, discuss financing options, or get your car evaluated. We are easily accessible by public transport and have ample parking space for customers. For detailed directions, visit our Contact Us page.
What makes Lamad Motors different from other car dealerships?
Lamad Motors stands out due to our commitment to customer satisfaction, our wide selection of vehicles, and the variety of services we offer, including financing, insurance, and car evaluations. We also provide advanced vehicle tracking and ensure that both buyers and sellers have a smooth and secure experience in our marketplace.
Does Lamad Motors serve international customers?
Yes, Lamad Motors serves international customers as well as those in Kenya. Whether you're looking to buy a car or list your vehicle for sale, our platform is designed to handle both local and global transactions efficiently. We provide assistance with logistics and ensure smooth transactions for international clients. Visit our Contact Us page for more information.
How does Lamad Motors ensure customer satisfaction?
At Lamad Motors, we focus on providing a transparent, secure, and customer-friendly experience. From our easy-to-use website to our attentive customer support team, we ensure that every buyer and seller is satisfied with their experience. We also offer services like vehicle financing, insurance, and car evaluations to simplify the car buying and selling process.
Can I get financing for my car purchase at Lamad Motors?
Yes, Lamad Motors offers flexible financing options for both new and used cars. We work with top lenders to provide competitive rates and terms, making it easier for you to purchase your dream car. Visit our Financing page to learn more about the available options. You can also get in touch with our team for personalized assistance here.
How can I stay updated with the latest news and offers from Lamad Motors?
To stay updated with the latest news, car listings, and special offers from Lamad Motors, subscribe to our newsletter or follow us on social media. We regularly update our blog with valuable insights on the automotive industry and exclusive deals for our customers.
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Contact Us
How can I contact Lamad Motors customer service?
You can contact Lamad Motors customer service through our Contact Us page. We offer multiple communication channels, including phone support, email, and a live chat feature on our website. For any inquiries related to buying, selling, or financing a car, reach out to us during our business hours, and our team will be happy to assist you.
What are the business hours for Lamad Motors?
Lamad Motors is open Monday through Sunday from 8:00 AM to 6:00 PM. On Sundays and public holidays, we operate from 8:00 AM to 4:00 PM. For urgent matters outside these hours, feel free to send an email or leave a message through our contact form, and we’ll get back to you as soon as possible. Check on Contact Us page for more details.
Where is Lamad Motors located?
Lamad Motors is conveniently located at Kiambu Rd, Nairobi, Kenya. You can visit our dealership to explore our car listings, discuss financing options, or get your car evaluated. We are easily accessible by public transport and have ample parking space for customers. For detailed directions, visit our Contact Us page.
Can I book an appointment online with Lamad Motors?
Yes, you can book an appointment online with Lamad Motors. Whether you're interested in buying a car, selling your vehicle, or scheduling a service, use the form on our Contact Us page to choose your preferred date and time. Our team will confirm the booking shortly.
How can I provide feedback or make a complaint to Lamad Motors?
At Lamad Motors, customer feedback is important to us. If you have any comments, suggestions, or complaints, please use the contact form on our Contact Us page. You can also email our customer support team directly, and we will address your concerns promptly.
How do I request a test drive at Lamad Motors?
To request a test drive, simply visit our Buy A Car page, select the car you're interested in, and use the 'Request Test Drive' button. Alternatively, you can contact us directly through the Contact Us page and we'll help schedule the test drive at your convenience.
What services can I inquire about through the Lamad Motors Contact Us page?
Through the Lamad Motors Contact Us page, you can inquire about a variety of services, including car buying and selling, vehicle financing, insurance options, car evaluation, and vehicle tracking. Our team is ready to assist with any questions or concerns related to our services.
How long does it take for Lamad Motors to respond to inquiries?
Lamad Motors strives to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our customer service directly. If you send an inquiry outside of business hours, we will get back to you as soon as possible the next working day. Visit our Contact Us page for immediate assistance.
How can I track the status of my inquiry or request with Lamad Motors?
To track the status of your inquiry or request, you can contact us directly through the Contact Us page or use the reference number provided after submitting a request. Our team will update you on the progress and provide necessary assistance.
Does Lamad Motors offer support for international buyers or sellers?
Yes, Lamad Motors supports international buyers and sellers. Whether you’re looking to buy a car or list one for sale, our team is experienced in handling international transactions and logistics. Contact us to learn more about how we can assist you globally. Visit our Contact Us page fill out the form for international inquiries.
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Buy a Car
How can I buy a car from Lamad Motors?
Buying a car from Lamad Motors is simple. Visit our Buy a Car page to browse thousands of listings. You can filter by make, model, price, color, and more to find the car that suits you. Once you find your perfect car, contact us to schedule a test drive or complete the purchase process online.
What types of cars are available at Lamad Motors?
Lamad Motors offers a wide selection of cars, including new and pre-owned vehicles. Our inventory includes sedans, SUVs, trucks, and luxury cars from top brands. You can explore the full range on our Buy a Car page and use filters to find exactly what you’re looking for.
Can I buy a car online from Lamad Motors?
Yes, Lamad Motors allows you to buy a car online. You can browse our inventory, schedule a virtual tour, and even complete the purchase through our secure platform. Contact us for assistance with online purchases by visiting our Contact Us page or browsing our Buy a Car page, select the car you want, and click the Contact Seller button.
Does Lamad Motors offer warranties on cars?
Yes, Lamad Motors provides warranties on most new and certified pre-owned vehicles. Our warranties cover a range of services including repairs and replacements. Contact our team for more details on specific warranties Contact Us page.
Can I schedule a test drive at Lamad Motors?
Absolutely! You can schedule a test drive through our 'Buy a Car' page then by selecting the car you're interested in confirm the Schedule a Test Drive button and filling out the test drive request form. One of our representatives will confirm your appointment. For more information, visit our Contact Us page.
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Sell a Car
How do I sell my car on Lamad Motors?
To sell your car on Lamad Motors, visit our 'Sell a Car' page. You'll need to create an account and list your vehicle by providing details such as make, model, year, mileage, and asking price. Our marketplace is visited by thousands of potential buyers, increasing your chances of a quick sale. For more information, visit the 'Sell a Car' page.
What documents do I need to sell my car on Lamad Motors?
To list your car for sale, you’ll need the vehicle registration, proof of ownership, a valid national ID or passport, and service records (if available). These documents help verify the authenticity of the listing and build trust with buyers. For more details on required documents, visit the Sell a Car page.
How much does it cost to list my car on Lamad Motors?
Lamad Motors offers affordable listing fees for selling your car. The cost depends on the duration and visibility of your listing. Visit the 'Sell a Car' page for detailed pricing options.
How long does it take to sell a car through Lamad Motors?
The time it takes to sell your car depends on several factors such as the car’s condition, pricing, and demand. Lamad Motors’ large marketplace increases your chances of a quick sale, often within a few weeks. Ensure your car is competitively priced for faster results.
Can I sell my car even if it's financed?
Yes, you can sell your car even if it's financed. Lamad Motors can help coordinate the sale while settling any outstanding loan balance with your lender. Contact us for guidance on the process.
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Financing
What financing options does Lamad Motors offer?
Lamad Motors partners with leading financial institutions to offer flexible car financing solutions. Whether you're buying a new or pre-owned vehicle, we provide tailored loan options with competitive interest rates. Visit our 'Financing' page for more information.
Can I get pre-approved for a car loan at Lamad Motors?
Yes, you can get pre-approved for a car loan through Lamad Motors. Simply visit our 'Financing' page and fill out the pre-approval form to get started. Pre-approval helps you know your budget and speeds up the buying process.
What are the interest rates for car loans at Lamad Motors?
Interest rates for car loans vary based on your credit profile and the lender. Lamad Motors works with top banks to offer competitive rates. Contact us or visit our 'Financing' page for the latest rates and terms.
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Car Insurance
Does Lamad Motors offer car insurance services?
Yes, Lamad Motors offers a variety of car insurance plans to meet your needs. Whether you're looking for comprehensive coverage, third-party insurance, or personal accident cover, we work with top insurers to provide competitive rates.
How can I get a car insurance quote at Lamad Motors?
You can get a car insurance quote by visiting our 'Insurance' page and filling out the form with details about your vehicle and desired coverage. Our team will provide you with a competitive quote tailored to your needs.
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Car Evaluation
How can I get my car evaluated at Lamad Motors?
Lamad Motors offers professional car evaluation services to help you determine the accurate value of your vehicle. Visit our 'Car Evaluation' page to schedule an appointment and get a detailed report from our experts.
How is my car’s value determined at Lamad Motors?
Your car's value is determined based on factors like age, mileage, condition, make and model, and current market demand. Lamad Motors' evaluation experts use a thorough process to provide you with an accurate assessment.
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Vehicle Tracking
Does Lamad Motors provide vehicle tracking services?
Yes, Lamad Motors offers advanced vehicle tracking systems to help you monitor your car's location and improve security. Our tracking devices provide real-time data on your vehicle's whereabouts.
How can I install a vehicle tracking device at Lamad Motors?
To install a vehicle tracking device, simply visit our 'Vehicle Tracking' page to schedule an appointment. Our technicians will professionally install the device and provide guidance on how to monitor your vehicle using our tracking system.
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Referrals & Earn
How does the Lamad Motors referral program work?
The Lamad Motors referral program allows you to earn cash rewards by referring friends, family, or colleagues to our platform. When someone you refer makes a successful purchase through your unique link, you earn a commission. There is no limit to how much you can earn, so start sharing your link today!. Learn more about the referral program on the Referrals & Earn page.
Who can join the Refer & Earn program?
The Lamad Motors Refer & Earn program is open to all customers and car enthusiasts who want to earn cash rewards by referring buyers to our platform. Whether you’re a car owner, a dealer, or a first-time buyer, you can participate in the program and start earning commissions today. Sign up for the referral program and get your unique link to share with friends and family. Find out more about the program on the Referrals & Earn page.
How much can I earn through the Lamad Motors referral program?
You can earn up to 10,000 KES for every successful sale made through your referral link. There is no limit to how much you can earn, so the more people you refer, the more you can make. Start sharing your link today and earn cash rewards!. Find out more about earning through referrals on the Referrals & Earn page.
How do I track my earnings from the referral program?
All referrals and commissions are tracked in real-time in your personal dashboard, ensuring transparency and reliability. You can monitor your earnings, track successful referrals, and withdraw your funds at any time. Log in to your account to access your referral dashboard and see your earnings. Get more information on tracking earnings on the Referrals & Earn page.
How do I withdraw my earnings from the referral program?
You can withdraw your earnings from the referral program at any time by requesting a payout through by contacting us. Our team will assist you with the withdrawal process and ensure that you receive your funds promptly. There are no restrictions on when you can withdraw your earnings, so you can cash out whenever you like. Learn more about withdrawing earnings on the Referrals & Earn page.
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